Spotlight customer reviews:
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Customer Rating:  
Summary: A dog!
Comment: When it works, it's fine. The problem is getting it to work. After my first two presentations, it failed, and nothing I do will get it to work - other than the laser pointer. Try to find any support for it on the Microsoft web site. There are numerous complaints all over the Internet identical to mine.
Customer Rating:
Summary: faulty product
Comment: This procuct did not work, and is no longer being produced. Microsoft offered a refund, but I am out the shipping costs.
Customer Rating:
Summary: Frustrated
Comment: DO NOT PURCHASE THIS PRODUCT!
This product worked once, when I initially installed it. Before I could actually deliver the presentation, it stopped working and has not worked since. Have not been able to get it to work using any of the ideas on the discussion board. I regret not having researched it before making the purchase. I now see that many, many people have had similar experiences. Obviously microsoft knows of the problem. They just lost me as a customer, not only for this, but for anything branded microsoft that I can avoid.
Customer Rating:
Summary: Microsoft quality?
Comment: I bought this presenter to use while teaching. It never worked from the first moment I got it. The accompanying instructions gave no hint as to what to do, other than the old Microsoft - reinstall and reboot both the sending and receiving units. That didn't work. Sent it back to the supplier and never heard from them again, let alone a refund.
Went to the store, bought a Kensington combination mouse and presenter, and it worki9ed instantly I plugged it in. Didn't have to do a thing. It is excellent.
Don't buy the Microsoft presenter. I looked all over the nte AFTER buying it, and found nothing but bad reviews and discussions about quality issues.
Customer Rating:
Summary: Something is wrong with it
Comment: It worked when I tested, after this it the only thing that continues working was the laser pointer. I tried to use it with different computers and it did not work either. The main problem is that Microsoft does not provide any help to troubleshoot it.
I was looking for help in the net and the only thing I found were hundreds of users with the same problem but no solution.
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